How we handle your personal information
Sellertrendexcel is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our website or provide us with your personal information.
We collect information that you provide directly to us when you contact us through our website, including your name, email address, phone number (if provided), and any messages you send. We may also collect technical information about your visit to our website, such as your IP address, browser type, device information, operating system, pages viewed, time spent on pages, and referring website addresses.
When you submit a contact form or inquiry, we collect the information you provide to respond to your questions and provide information about our products and services. This information helps us understand your needs and preferences, allowing us to offer better service and support.
We use the information we collect to respond to your inquiries, provide information about our products and services, improve our website functionality and user experience, communicate with you about our handmade decorative items, process custom order requests, and send you updates about our collections and offerings if you have consented to receive such communications.
We may also use your information to analyze website usage patterns, troubleshoot technical issues, prevent fraud or abuse, and comply with legal obligations. We do not use your information for purposes other than those stated in this policy without your explicit consent.
We process your personal information based on your consent when you contact us or submit information through our website. You have the right to withdraw your consent at any time by contacting us using the information provided below. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
We may also process your information when necessary to fulfill a contract, comply with legal obligations, protect vital interests, or pursue legitimate business interests, provided such interests do not override your fundamental rights and freedoms.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. We encourage you to take precautions when sharing personal information online.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Contact information and correspondence are typically retained for a reasonable period to allow us to respond to follow-up inquiries and maintain records of our communications with you.
We do not share your personal information with third parties except as necessary to operate our website, process your requests, or as required by law. We may work with trusted service providers who assist us in operating our website and conducting our business, but these providers are contractually obligated to protect your information and use it only for specified purposes.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.
You have the right to access, correct, update, or delete your personal information. You may also request that we restrict the processing of your information, object to certain uses of your information, or request data portability. To exercise these rights, please contact us using the information provided below.
We will respond to your requests within a reasonable timeframe and in accordance with applicable data protection laws. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction.
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.
For more detailed information about our use of cookies, including how to manage your cookie preferences, please see our Cookies Policy.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives adequate protection in accordance with this privacy policy.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes acceptance of those changes.
If you have questions about this privacy policy, wish to exercise your rights regarding your personal information, or have concerns about how we handle your data, please contact us:
SellertrendexcelLast updated: December 2025